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SMLTodays is:Saturday, 25 November 2017
Terms and conditions
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Please Note the Following.

Thank you for letting Gingko House 《Goldenlicious Catering》to serve you.  If you need to discuss the requirements of your order (including allergies or dietary restrictions) or just want to know more, please feel free to contact us at 8209 3088.

Payment Details:
  1. A deposit of 50% of the total amount is required within 2 days once booking is confirmed. Full payment is required 7 days before the date of the service.
  2. Please ensure cheque crossed and payable to "Eldershop Limited".
  3. Direct transfer can be done to any one of the following banks:
    • Hang Seng Bank (A/C # 379-226889-001),
    • Hong Kong Bank (A/C # 122-421191-838 ),
    • Bank of China (A/C # 012-35100042148).
  4. Payment can also be made directly to any of Gingko House’s restaurants.
  5. Please mark on your pay-in slip or payment receipt the order number or invoice number and then fax it to 2810 9377 or email it to order@catering.org.hk .
Cancellation policy:
  1. No cancellation will be allowed once booking is confirmed and all payment made is not refundable.
  2. Postponement of an order will not be accepted if request is received in less than 24 hours before service. An administration charge of 50% is required for postponement of an order if request is received in at least 24 hours or more but less than 48 hours before service. An administration charge of 20% is required for postponement of an order if request is received in at least 48 hours or more before service.
  3. Service will be suspended once typhoon signal no. 8 or black rainstorm is hoisted. Customer has to reschedule the date for service and pay 10% extra for administration charge. This date should be within a 2-month period and convenient to both parties.
  4. Gingko House shall not be responsible for any loss directly or indirectly incurred as a result of reschedule.
Delivery service:
  1. For order of total cost above $5,000, delivery is free.
  2. For order of total cost less than $5,000, a delivery charge of is required. Hong Kong Island $400, Kowloon $350, New Territories $350, Tung Chung $500.
  3. With utensil and equipment rental, delivery and collection charge is required. Hong Kong Island $700, Kowloon $600, New Territories $400, Tung Chung $750.
  4. Currently we do not provide delivery service to destination in Park Island, Discovery Bay or other outlying islands.
 
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